Export Success: Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) — Manila, Philippines
This case study documents Wanlin Fire Protection's successful export project supplying Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) to a leading online retail platform in Manila, Philippines.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Online Retail Platform |
| Location | Manila, Philippines |
| Product | Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) |
| Quantity | 3,182 pcs |
| Contract Value | USD 122,000 |
| Certifications Required | LPCB / VdS |
| Delivery Time | 3 weeks from order confirmation |
| Incoterms | CIF Manila |
Client Challenge
The online retail platform in Manila was looking to expand its home fire safety product range to meet growing residential market demand in Philippines. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing LPCB / VdS certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Philippines consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Manila client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete LPCB / VdS documentation package — accepted by Philippines customs on first submission.
3. Customized packaging with Philippines language instructions and local compliance marks.
4. 3-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Manila client.
Results After 6 Months
- Zero quality-related returns from end consumers in Philippines
- 94% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 8 Wanlin product lines
- Second order placed within 5 months — quantity increased by 73%
- Achieved ISO 9001 factory audit acceptance by Philippines insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Philippines."
— Procurement Manager, Online Retail Platform, Manila
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-01-28
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
